Please answer the following questions in order to process your application.
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, ComputerJobs will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
ComputerJobs will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Service Transition Manager (SC cleared) (Contract)
Location: City of London Country: UK Rate: £450 - £460 per day
Service Transition Manager
12 months
London - x2 days onsite
Active SC security clearance required
£460 per day inside ir35
Role overview:
Excellent opportunity to work on a high profile account and make a valuable contribution in uplifting the capability of the client's Service Management Team.
You will be part of the World Class Live Services team. This is a team of 16+ people who are consulting on a long term vision whilst implementing quick initiatives to alleviate pain points and reduce reliance on the Delivery Programme.
You will be assisting the client in transitioning new applications from a project delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment.
Essential skills:
- * Must be a UK National with minimum 5 years residency.*
- Experience working as a Service Transition Manager and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support.
- ITIL Certification and ITIL Service Transition-certified (Nice to Have).
- Experience in Service Management concepts and ability to apply these in a Service Transition context.
- Experience of Service Acceptance Criteria.
- Structured thinker, able to develop and implement new processes and operate in areas of ambiguity.
- Experience working in a client facing role and track record of developing client relationships.
- Ability to work across and manage a large number of stakeholders.
- Excellent written/verbal communication skills
- Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives.
- Customer and relationship focused, process driven, metric focused, results oriented, organized, and self-directed.
If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.
Posted Date: 10 May 2024
Reference: JS-BBBH228100
Employment Business: Experis IT
Contact: Emmanuel Ntabejane